Time to Change With Change Management


What is Change

AskOxford said change means make or become different ?; move from one to the (second). It is clear that when a person takes one position, condition or any other characteristic, a change occurs. Changes can be (a) from black formals to khakis person or (b) summer to winter weather, or (c) Restricted / controlled markets to free markets economies.

change is essentially twofold – one current and one future. So for any change of e made one should carefully analyze the two to achieve the desired result

Any change to be brought in an organization can be measured in terms of the following four things :.

1. Scale – This means if the change affects a particular employee or group of people or an entire organization. For example change in procedure reimbursement dramatic effect but any change in the procedure for issuing of books from the library organization.

2. Scope – Whether the change involves significant changes / modifications. For example more changes need to change the reporting structure of employees to changes in the recruitment process.

3. Duration – How long would a change in value? For example

4. Importance – How important is the change vis-a-vis systems and procedures thereof

So what exactly Change Management.?

The most simple way, Change Management refers to task management changes. Wikipedia defines changes to institutions -. “Structured approach to change in individuals, teams and organizations from current state to the desired future state Organizational Change Management is characterized by a shift in the behavior and attitudes of people to accept and embrace the future state.”

objective of change is to more effectively implement new methods and systems. The changes will be managed lie within and are controlled by the organization.

Principles of Change Management

1. The Human Side – Any significant change creates “people issues.” This can be a restructuring within the company or by the merger scenario. As far as possible, people should carry the amendment should be included in planning. The change-management approach should be fully and clearly communicated to all employees. What is the feedback people should also be carefully analyzed with respect to changes that should be made to the first shift so it is acceptable to people. It should be based on a realistic assessment of the agency’s history, the will and the ability to change.

2. Find leaders- the transformation programs progress from defining strategy and setting goals to design and implementation, the effect of the different levels of the organization. Change efforts must include plans define business leaders. At each level of the organization, leaders are identified and trained to be the company’s strategy, created to perform a specific task of, and motivated to make changes happen.

3. Written Vision Statement – Individuals are inherently rational and will ask to what extent they are necessary, whether the company is heading in the right direction, and if they want to commit to making changes happen personally . Written vision statement will be required to settle any doubts and transparency within the system.

4. Create ownership – significant changes ownership requirements leaders to make change happen in all the areas they influence or control. Changes can be reinforced by incentives and rewards. This can be physical (eg, financial compensation) or psychological (eg sense of common destiny).

5. Send Message – Businesses can make the mistake of believing that others understand the issues, feel the need to change, and see the new policy as clearly as they do. The best change programs should focus on clear messages to people. Communication flow in from the bottom and from the top, and are targeted to provide employees with the right information at the right time and to solicit their input and feedback.

6. Prepare for the unexpected – No change program goes completely according to plan. People react in unexpected ways. They may resist change. Manage, change requires ongoing reassessment of the effects and want the agency and the ability to adopt the next wave of transformation.

How to implement changes? – Different teachings

Any change should be implemented with a strategy / plan. Any mistake in this part of the change can lead to loss of time, cost and resources. But there is no one method that fits every business. There are a set of practices, tools and methods that can be adapted to various situations.

1. The bullying model for individual change management was developed by Proscar with input from more than 1000 organizations from 59 countries. This model describes five required building blocks for change realized successfully on individuals. Building blocks of bullying Model are:

a. Awareness – of why they are needed

b. Desire – to support and participate in change

c. Knowledge – about how to change

d. Capacity – to implement new skills and behaviors

e. Reinforcement – to sustain change

2. Unfreeze-change-freeze medicine – An early model of change developed by Kurt Lewin described change as a three-step process:

a. Unfreezing – The first stage he called “unfreezing”. It involved overcoming inertia and dismantling the existing “mindset”. Hedges to be bypassed.

b. Change – In the second stage the change occurs. This is typically a period of confusion and transition.

c. Freeze the product – the third and last stage he called “refreezing.” The new mindset is crystallizing and human comfort level is back to previous levels.

What to keep in mind when making changes?

* Whenever organization imposes new things on people there will be problems. Participation, involvement and open, early, full communication is important.

* Change must be understood and managed in a way that people can cope effectively with it. Change can be unsettling, so the manager has to be a logical settlement effect.

* Note that the people affected by the changes agreed, or at least to understand the need for change, and have the opportunity to determine how the change will be managed, and to participate in planning and implementing change. Use face-to-face interaction to handle sensitive aspects of organizational change management. Email and written notices are very weak communication and develop understanding.

* Changes should be performed by a top-to-down ie management employees. This is because people on the lower level of the hierarchy would have people at the top, for example before raising any resistance. Also, many of his doubts / problems can be solved by changing leaders when they themselves undergo changes.


Change management risk assessment tool – context Risk vs willingness


Change management risk assessment is complex and multifaceted, and it has begun what is usually understood by the concept of “risk”. Risk of change management initiative is based on the premise that “organizational risk” is the inverse of “change readiness”.

In other words, the more ready the organization is changing, the lower the risk of failure in change initiatives. So if we can establish some useful techniques to define and change the calibration ready, we can take steps to reduce the likely causes of failure.

An appropriate choice change readiness assessment tool not only informs the first change management risk, but it also forms a baseline and to be able to give back to measure progress in change readiness – and reduction in change management risk -. time

For project based change initiative, this food will help to reduce. The project risk

The results of this assessment will shape the key areas of change management strategy and plan -. especially communication strategy

However, many companies – especially in North America – do not stop and appreciate the lessons leaned from previous projects change before launching the next. In recent interviews a key piece of advice that John Kotter offers for organizational leaders to take the time to get themselves informed about what works and does not work – before launching into action with the change initiative. As he says: “If you get that knowledge upfront, it can save you great grief and money later on.”

But before getting into the mechanics of tools that can be used to launch a change readiness assessment that we need to be understanding the context of change management risk assessment and evaluate the significance of the number of inter-related factors:

(1) The marginal change is increasing – and continues to do so

We used to believe that a change occurs in cycles and waves that ebb and flow. This may be accurate over long time spans hundreds of years, but in modern times the pace of change is constantly increasing and this has a significant effect on the risk of change.

Based on its latest research, Kotter says: “Many companies just can not keep up with the pace of change.”

This is particularly important because it is closely linked to another major and often overlooked factor …

(2) The emergence of the flat world and horizontal management

I was tempted to headline this point “death of command and control” – but it’s not strictly true that there will always be situations that require the business strategy and senior management edicts comply with the legal requirements relating to the management and administrations and also in crisis.

But “horizontal world” we now live in, is available for all current and liquid technology infrastructure along with the proliferation of social media channels and tools allows for the exchange almost immediately comment on gossip, opinion and facts.

days when decisions affect many were taken by a few and then placed on many people are dying – if for no other reason than people want and expect to participate and they resist changes imposed on them. This is self-evident in the failure of 70% of significant change initiatives.

One of the keys to change the management of risk lies in understanding the extent to which the change in leadership is to engage directly with the “informal organization” – sometimes referred to as “shadow organization” – from the beginning – from the planning stage through to implementation and elsewhere

(3) Recognition of the importance of the emotional side of leadership

Many leaders of thought in the world of change, and change leadership to speak vociferously about the importance of the emotional dimension of leadership and the need In order to deal with the human dimension of change.

These people are Daniel Goleman focusing on his Primal leadership; John Kotter emphasizes the need to encourage people by talking to their feelings; Jon Katzenbach highlights the value of personalizing the workplace; Andy Pearson underlines how people will respond to leaders of their efforts to connect with the emotional side; and of course William Bridges says “A change can work only if the people affected by it can get through the transition it causes successfully.”

(4) The importance of informal networks

Jon Katzenbach and Zia Khan, Authors of “Leading outside the Lines” make the important point that organizational leaders struggle to recognize the importance of informal networks within aegis of, and the need to engage with them and motivate the key approach speed efforts formal (management) aspects of the Agency

Neil Farmer -. leading UK change expert and leader of the 5 major and successful UK companies change initiatives – notes that while formal organization determines all routine aspects of what takes place, and in so doing provides the necessary “glue” stability and repeatability, shadow or informal organization largely determines degree scope and pace of change and is a major factor in change management risk assessment. He says that since the informal and formal organization conflict, informally almost always are the most powerful.

(5) The answers are (almost) always in the lead

With the exception of technical, financial and legal matters, the answers to issues related to effective change planning, change impact, change implementations and most importantly benefit executed in the lead.

In my own work I have found time and time again that the answers to the most difficult business issues, project and program failures and performance problems always – without exception is the front line staff -. those directly involved in the “do it”

Also creative solutions to an identified change management risk assessment can be found there as well

All it takes, in my experience is the time, courtesy and empathic listen to the people on the “coal face” to find out what the issues and impact and also to discover what the solutions are.

(6) Stuck in Jurassic Park

first and biggest step to making all this happen is one that can only be taken by the Director and the Management Board, and it is to relinquish (or at least relax) “command and control” enough to support change leaders to identify and work in collaboration with the informal networks.

Live set my experience, this still happens rarely. Dinosaurs still stalk the corridors of corporate power. DNA of the leaders and chief executives of most organizations (especially large ones) seems to be hard-coded to resist this -. Thus, the resistance of truly effective change management risk assessment starts at the top

Here in the UK at least, this resistance to change in management style reflects the myopia resulting from the general corporate culture focuses on short-term performance.

All too often, the only conditions that encourage directors to relax command and control are either the appointment of a new CEO and / or senior management, or the threat of a fairly significant impact ie issue is serious enough to create a personal responsibility and potentially one that could be politically exploited personal expense of the individual manager.

However, as stated rate Kotter’s change gathers momentum these people will be exposed to increasing exposure and will either fix or follow the fate of their predecessors Jurassic …

So common thread running Through all of these people dimension and paramount need for change leaders to build food change their will on the precise, direct and early engagement with informal aspects of their organization.


Change Management – Changing Risk and organizational Mind – 1


Of all aspects of the changes you need to understand and care, the response of employees and other stakeholders is paramount. Win the hearts and minds of people and the change is likely to succeed. As you no doubt already know, it is the resistance to change that buries most initiatives, often at enormous cost to the organization (and health management try to implement it). So what is it that creates so much resistance from stakeholders?

One of the biggest culprits is “unconscious” programming.

We are all programmed differently. Our unconscious mind registers every aspect of our lives and learn. It contains feelings, attitudes and values. That application all the great record information to control our behavior, thoughts and feelings on a daily basis. And it is all to provide us with the best survival mechanism and it can.

When it finds something has or is about to change in your life, it will create a thought, feelings and actions that will reduce the negative affects of you according to what it thinks is right for you. Unfortunately the answer it gives might not be the best solution for you if it does not have the knowledge and resources to make an informed decision. So in most cases will create behaviors and thoughts that will stop you doing anything. The force change scenarios behavior is often the creation of anxiety, depression and lack of participation in the process. When this happens on a broad part of the agency, a serious case of stress begin to appear.

To change implemented efficiently and successfully, you must have your people involved in the process. But to do that you have to deal with individuals, each with a different belief and value system, and the majority of them are either passive or active disconnect in the first place. So how do you do this? How do you get all these individual mind first of all involved in the process, and then convince the individual unconscious minds to decide the change is best for them?

New methods of changing the mind is very powerful. The same techniques that I use to prevent the devastating symptoms of PTSD, even after decades of suffering, can be used to change how the mind reacts to change. This applies to both individual and organizational mind mind. Organizational mind is the sum of all the individual mind, and with careful and proper negotiations it is possible to negotiate the adoption of a positive result for the organization and it is based on. In this case, the size does not matter! The methods are the same, no matter what size your organization is. All that changes is the time scale and / or shift staff requirements

What matters is :.

IF- How staff and other stakeholders are evaluated for level of participation. This should include an understanding of personal values ​​and how they relate to the organization as a whole and especially the performance.

IF- How their minds react to proposed amendment

IF- How you design change made to incorporate these factors, along with all the strategic impact of changes.

The balance of this series of articles I will explore the most important components and procedures required to achieve low risk implementation of changes, including the proposed preliminary test to identify potential problems before you start.


Change Management – Cost-effective continuous improvement program


An Organizational Development (OD) professional may have a special challenge of change when a company decides to approve the quality initiative program. These programs commonly referred to as continuous improvement (CI) or process improvement programs are popular and used by most Fortune 500 companies. They include but are not limited to ISO, CMMI, Six Sigma, Lean Manufacturing, Lean Six Sigma and quality management. To understand the role of OD professional to change it is important to first understand the CI program in general.

All CI programs are designed to improve the quality and revenue. Each program contains a set of analytical and problem solving tools and statistics to lead employees through some good brand. ISO 9000 – The International Organization for Standardization (ISO) is an international standard-setting committee composed of representatives from various national standards bodies. CMMI – Capabilities Maturity Model Integration – is a process improvement approach that provides organizations with the essential elements of effective processes. Both of these methods require certification from an outside organization. ISO is closely aligned with the electrical and CMMI was created by SEI (Software Engineering Institute) and Carnegie Mellon University with a core focus on software development.

Both ISO and CMMI have expanded their methodology to include management programs and are often used as a marketing advantage. For example, if a company is selling a product is ISO or CMMI certified, it can be considered as well as the companies that are interested in buying products or services. This is especially if that company is established in the same methodology. What is important for OD professional to bear in mind is that the decision to adopt a specific methodology can exclusively as a marketing tool and the ability for workers to adapt can be considered another.

For most workers really thought about improving the process, always involves some sort of gap analysis can be intimidating. Process improvement can mean the elimination of jobs or departments. The key to the CI program is the ability to enter into and respond to current knowledge. Employee resistance, for all the obvious reasons, can hinder the success of the program. If the purpose of CI program is not properly across all lose.

Change management considerations formal programs such as ISO and CMMI are simple with minimal flexibility. If an agency does not follow a set of required steps the agency will not be certified or recertified.

In other CI programs such as Six Sigma, Lean Manufacturing or Lean Six Sigma is a need to change the culture is less structured. This shows its own set of issues for OD Professional as a change agent skills have been acquired. Establish a clear understanding of the CI program, vocabulary, goals and expectations is necessary before communication is released to the employee population. While Six Sigma, Lean Manufacturing and Lean Six Sigma all guidelines review process is not standardized.

Six Sigma is a methodology developed by Motorola designed to eliminate defects. Early adopters include Bank of America, Caterpillar, Honeywell International (formerly known as Allied Signal), Raytheon and General Electric (introduced by Jack Welch). Most Six Sigma organizations rely heavily on the DMAIC model which is an acronym for Define Measure, analyze, improve and control. Six Sigma organizations also rely on martial arts called to explain the various levels of expertise :. White belt, yellow belt, green belt, black belt and master black belt

martial designation also applies Lean Six Sigma companies that incorporate Lean Manufacturing or Lean Thinking – a methodology focused on reducing waste – in Six Sigma program. In some ways Martial designation are useful OD professional as they help identify which organization would be able to offer subject matter expertise. However, martial nomination have not always been seen as a positive change factor. Some organizations, such as Raytheon, have chosen to use the names of all employees and call their experts.

very idea to help employees become better thinkers implies that they are not performing to the best of ability. To succeed, the quality initiative programs to repackaged as part of continuous improvement. When employees are approaching a ‘good to great’ message, it is easier to digest.

The CI movement has been around for a long time. Many site TQM or Total Quality Management as a program that made the CI program popular. TQM is a management strategy designed to raise awareness of quality. The original Quality Management strategy involved quality circles in which all employees involved with the process that was targeted for improvement had the opportunity to provide input. Unfortunately, in modern CI program this step is missing. Members of the project team involved in the implementation of changes are set to find the process owner but are not as concerned with the “everyone involved in the process” basis. This often causes communication problems that hinder the ability OD professionalism to be a successful change agent.

The good news is that OD practitioners are rarely burdened with decision functions to measure and what measurements to use when defining the success of a CI program. In statistics, benchmarking, statistics and tools within each CI program is more of several scaling down information. With most CI application scorecards are used as well. The Balanced Scorecard is a popular template used by many companies independent CI program approved. This scorecard developed by Robert S. Kaplan and David Norton in 1992 has been developed and modified for different industries and departments. The OD professional can be more effective agent for change by studying the areas that the agency has estimated that the most important and understand how CI program is intended to affect in any area.

For OD professional not familiar with CI programs Inspection quality management basics is a good place to start. Quality Management presents most of problem analysis tools and logic is the cornerstone of all CI programs. Since all CI programs promote ways to do things better, faster and cheaper opportunities to leverage change management skill is enough.


Change management methodology – The 7 Key Steps on How to Manage Change managed


Change management methodologies are all about process and people – in the end it is all about people and processes that work for people

So, to be addressed -. Of all the current change management methods, theories and ideas, knowing how to create a step change initiative that addresses this and to really deliver benefits – is only thing in town that really matters …

What are the practical strategies to implement changes that deliver results and reap the benefits

So, in order to be able to do this, it needs to

– Be holistic and take a wide perspective.

– Focus on addressing issues and issues that would get overlooked.

– [importantly] the people affected and issues arising as a direct and indirect result of the change initiative

In considering what steps change initiative -. In any organization, in any sector and any place, we need to be asking and seeking answers to these simple questions:

– How am I going to manage all this so that it happens and I succeed

– How is it going to be different when? I’ve made changes

– Why am I doing this – how is it going to benefit me

– How do I know that it is good me

– What is it is going to affect how they will respond

– What can I do to get them “on the side”

– What are the steps to take to make a change and get benefit

– What are the risks and issues that I’m dealing

It is interesting to see that the concept of an emotional journey through the legendary route responses and reactions are? been recognized as a factor in all modern models of how to manage change. So clearly, taking into account the psychological impact of changes and transitions management is the key to successfully managing step change.

And this can only be consistently achieved by addressing all the key factors that makes it possible. In my opinion, program management based model addresses all these important areas by focusing on a holistic approach that takes full account of these people’s issues.

application process to establish Drawing of a new structure, with clearly defined benefit from the changes , and thorough attention to stakeholder mapping and analysis will facilitate the creation of detailed communication strategy which addresses the major concerns of stakeholders.

Here, the main part of a program-based approach to bring a step change – as they come from the responses of natural original basic questions that any changes step initiative needs to address:

(1) Programme structure – “How am I going to manage [or result] all this so that it happens and I succeed !?”

(2) Drawing – “Why am I doing this – how is it going to be different?”

(3) Benefit installation and management – “How do I know that it is good to me?”

(4) stakeholders card – “What is it going to affect how they will respond to”

(5) of information – “What can I do to get them” on the side “”

(6) Programme plan and project – “What are the steps to take to make changes and get to enjoy this change “

(7) Risk log and risk management -” What could go wrong – what are the risks and issues that I’m dealing “


What is Change? How to deal with Change Management


What is the change? How do we deal with it and change management? Is it a fact of life to celebrate – or something that occurs every time and disturb our peace and is against

Let’s just try and get a quick handle of “change” aspect of this. When we consider life as fixed and static – we tend to think of it in terms of my life, my job, my business, and all nicely wrapped up with clear boundaries define my own internal “map of reality” ie the process of cognition we take, sort and interpret our life experiences.

In this context, things are considered separate and stasis, time goes linearly from the past to the future, and human experience from this perspective, the duality and separation.

In other words, it’s “here I am” and the world “out there”. So the question “what is the change?” answer and illustrated by events such as recessions -. Things I do not like and happening to me

Morpheus and Neo – hardwired configuration

If you ‘re starting to think that this is starting to sound like conversation between Morpheus and Neo in “The Matrix” – it matters because this is how we as human beings are hardwired to behave

This is “default. setting” – and much of what we do is that motivated this inbuilt need to keep things as they are – to preserve the boundaries of “my life.” – keep my liver and my safety and comfort of my

This is also important because it goes directly to the root of all resistance to or acceptance of change – WIFM – “what’s in it for me?”

Change as something to be avoided is also the default setting. most companies

In other words – to establish a business model that works, and build it as long as possible -. the same organization motivations survival, safety and comfort

But the trouble with this business philosophy is that the current situation, planning, behavior and culture evolved in a certain static environment have very limited activity in the fluid reality that we are now experience.

So, for business leaders and managers, what is the appropriate response to change?

Historically, in times of recession has been “slash and burn” on costs and to focus on and streamline business processes to squeeze out ever greater efficiency.

Last time round the focus was all about achieving the efficiency by creating and establishing a process that would deliver the efficiency regardless of the human cost.

Do you remember the period after the last recession when the Business Process Re-engineering was very popular? And emphasis was always on the process and not the people – and get “buy-in” was once described as a change agent friend of mine as “like trying to get a bunch of turkeys voting in favor of Christmas!”

But when you think about it, the process is just people “doing things”. So it really all comes down to people and process – and that means the process work for people

to the question of “what’s changed” evolved into “what is change and how we can. Success with what? “.

And to successfully deal with change management that we need leadership insight and management processes to avoid catastrophic failure rate of any business change initiatives.


Change management experience and the biggest causes of failure


So there is a change management? The traditional project approach to change management – sees it as a set of tasks if executed successfully get a result. In other words, the typical process led approach that has failed so consistently and so spectacularly in the last 20 years

There are three main reasons for the remarkably high 70% failure rate of any business change initiatives

1. The gap between vision and successful program implementation and the lack of practical change management models and tools to bridge that gap.

2. The “hidden and built in resistance to change” in the institutional culture and the lack of process and change management strategies to address this.

3. Failure to take full account of the effect of changes in those who are most affected by them ie lack of good methods to manage change.

Proscar is a recognized leader in business process design and change management research, and is the largest in the world of change and re-engineering tool kits and Benchmarking information. [This is not commercial – I’m just coming credentials]

They are the publishers of “Best Practices Proscar is Business Process Re-engineering and process design” which is based on a study of 327 organizations world -Wide.

The aim of this study is to provide real-life lessons from the experience of the project team recently or currently engaged in business process re-engineering projects.

Highlights of the latest report showing the 4 key lessons learned

(1) “effective change management” – the main thing is that the project team would do differently the next project

(2) senior management teams and their projects means they were more likely to complete their mission or above expectations.

(3) the planning stage, was generally considered the most important phase of the project – because this was where the scope and role were defined

(4) The main obstacle to the successful implementation of the resistance to change .. This was mentioned 6 times more to some other factor

Clearly, the single biggest reason for the incredibly high 70% failure rate has been over-emphasis on project process rather than people aspects -. Failure to take full account of the impact of changes in those who are most affected by it.

closely related to the reason is the lack of a process to refer the human aspects of change.

properly applied, this is exactly what holistic and wide view perspective of program-based approach and change management will deliver.


The role of the CEO in change


Change initiative involves a concerted, consistent effort at various levels. The Top Management and the Board are as important to the process of change agent, sponsors, steering committee and the people as a whole

The various major role in organizational change process are as follows .:

entrepreneur changes : Organisations often understand the need for change when they have been stung by some deep loss. Losses could be in terms of dipping sales picture, passing the key players, the fall in market share or loss of important customers to competitors, etc. Often change is initiated when someone within the organization responds to such events as evidence of the need for changes

The Change Agent :. The change agent is one that is responsible for driving and implementing change across the organization. The change agent can either be external consultant or internal consultant. In fact, at different stages in the change process, different individuals or teams can come to occupy this role. For example, if a change management project is outsourced to an external consultant, serves as the original change agent. But when the project team begins the actual work on the recommendations of consultants, team leaders must change agents. Basically, the change agents at various levels push amendment by strengthening the need to change, and championing the cause of change

The Official Sponsor Team :. Typically, the organization will publish a team or department to officially coordinate the process of change. In larger organizations, donors may HR Department or IT department. In smaller organizations, a team of senior leaders can play this role.

Finally, the change effort is carried out on the ground floor, they need to be led by senior management. The role of management is paramount to ensure that the initiative does not lose focus or get stranded due to operational or motivational issues.

the role of management

change can either “make or break” organization. Change never takes care of itself. Change is difficult initially but eventually the balance. These are the three basic structural facts.

Although the first denial phase, people will eventually adapt to change, the phase transition is difficult. And this is where Top Management can help. As we saw, the change is initiated by one deeply affected by any crisis in the organization and moves with agents and sponsors. However, the success of change efforts ultimately rests in the hands of management. Depending on the structure of the organization, the work assigned to different levels of employee engagement, depending on the complexities involved. Thus, the government may monitor the CEO, CEO monitoring Executive assistants who then represented work in middle management, where it trickles down to the entry level supervisors.

The Top Management is instrumental, rather important in setting the mood for change. Not only does it play a key role in communicating the vision and parallel objectives, it also plays a big part in objective setting goals and defining the results to achieve change. People are most deeply affected by the actions of his men. Therefore, leaders themselves have to imbibe expected behavior to change warrants, so as to ensure that they cause such behavior of others.

senior management teams can strengthen the program change by using their power or external links, even pushing it through the media, but in the end, real progress occurs only in cooperation with the employees. Again, it is important for senior management to create a sense of shared responsibility. A key to inculcating this attitude lies in really appreciate employees and their role in the whole process. There can be nothing more motivating than knowing that your labor is recognized and appreciated the company. Adopting a culture that cuts across the hierarchy and treats all people as equals, giving strategic objectives priority over personal goals, etc. are all considered symbolic gestures to signify the need for change and the value that is assigned to it. Thus, much lies within the ability of management regards sending out the right signals that will force change

Off late, I noticed that a certain type of shampoo, has his (read :. As bottle) bearing the signature and the small picture of hair expert they worked with to create a product. What are they doing? In my opinion, they are trying to increase the credibility of the product, so that more people come to trust the brand. Similarly, the “selling” change to your people requires what I term “management credibility”. And it is a big responsibility of management. The administration not only needs to send a vision for change, but also need to put the vision needs of companies and show how the change will affect profits, productivity or quality of work life. Equally important is the ability of management to realistically address the current gap between the current situation and the one for the position and provide for people powerful, fair and well-planned strategy – a blueprint for success. Next, driving speedy implementation is vital. When people are confident about the direction, management needs to quickly set them to “react” to it. The faster your plans are set to act, the sooner they are likely to succeed. It’s like “buzzer round-quiz-game”, the faster you hit the buzzer, the more chances to win. On the other hand, you may well know the perfect answer, but if you do not hit the buzzer at the right time, in fact it is not working! Even a perfect plan, immediate action will be the buzzword. With every success as you move toward your vision and increase your credibility, so that eventually people volunteer to accompany you.

Another important observation is that the organizational change, resistance from the people is directly proportional to the perceived threat from the change. Change challenges the status quo and requires people to venture out of their comfort zone. It means leaving the “way things are done” and embrace a new set of potentially better situation. But despite the potential benefits of change, there is always the beginning vile. It comes with the fear of job loss, a change in role, a change in reporting, and so on and so on until the people are so preoccupied with anxiety and doubt that they have little left to think about it in a constructive way. To maximize the benefits of change, management will reduce the perceived threat from the changes. Many times a lot of apprehensions may actually be baseless, in addressing them at the highest level means credibly put unwarranted fears to rest, thus averting precious loss due to stress and mental anxiety.

So we talked about the responsibility of senior management in the visual share, develop a common responsibility, executive credibility, wipe out the meaningless apprehensions, setting goals, defining goals and lead by example, but it’s still something we have not talked about . Listen, because this is important ….

Now consider: How fast did you say last four words in the preceding paragraph, we expect to stumble on a great secret management in the next

[19459002?] Doused expectations apart, the simplest fact that senior management needs to understand communications change is that it is important to listen. Just as most of us would miss the message in these four words, hoping for something more to follow, management often skip attention to the concerns of workers, preferring to advocate rather than listen. Often concerned employees can raise relevant issues, which requires the participation of your changes Management Plan. Top Management Teams need to ensure that communication between them and the organization, is held interactive sessions, rather than to impose one way dialogue. Do not rush to explain how much change is going to be or offer examples of how people lived past changes and how they were expected to do the same again. Rather, recognize that change is difficult and that every concern is worthy of attention. Be firm on the agenda, but sensitive concern. From the secrets of effective communication lies in attentive listening, only when you listen you respond appropriately. Only when you respond appropriately, you can deal with your concerns people effectively, and only by doing so can reduce the perceived threat from the changes, and maximize productive efforts toward change. So take time out, listen and attend to individual employees, special needs or issues, and handling change.

Rather than advocate certain “new system work” is better than “old system work,” Top Management could try the “essay-reverse-synthesis” approach to communicating changes. “Thesis-Antithesis-Synthesis” is a philosophy, often associated with the 19th century German thinker, GWF Hegel, who claimed that historical development is the result of conflicting opposites. Simply put, the thesis statement. Antithesis is against the statement. Obviously essay and contrast are misleading or against each other. The synthesis involves resolving this conflict by offering a solution at a higher level, by combining the positive aspects of both the essay and contrast. The synthesis constitutes the new thesis, which in time, could antithesis and is resolved in the next higher level with another formation. This philosophy is often used to explain the dialectic of Hegel is the process of historical development.

How can be applied to organizational change? In our context, let’s take the current state of the thesis. So, the new system or the ideal situation is the opposite. Now, if you try to make that the new system is better than the old because of a, b, c, d, e reasons ask you a challenge that is likely to be against. No one wants to think that they are working in the sham system, which is no longer able to work. Instead, try striking “synthesis” between current and ideal situation. Communication surplus in the current system and desirable from an ideal system. Suggest that the change will bring about a synthesis between the two, for better functioning. This way, contribute to change, without devaluing existing way of working. Psychologically, this has a positive effect on how people react to the idea of ​​change.

Moving ahead, management also needs to ensure that the processes, system performance, training, job etc. creating or supporting frame of the employees work, are adapted to change goals and support each other.

Although generally change calls for the identification of the different entities involved and delegate work to them, through the able team leaders, senior management needs to map out a macro program. Having identified the tasks related to reaching changes and the time frame available to complete the projects, management will map out decisive way all the projects that they have a clear picture of the task must be completed when that project say and how are different areas of projects tied to each other. This helps to coordinate work efforts, without such changes can never be achieved. From there, the team leaders can take the responsibility of guiding their respective teams to achieve the objectives within a defined time to achieve change.

Several studies in the region have shown that there is a better approach for the top management to work through the current culture than trying to change it, all at once. This can be done through a common vision and management buy-in that operates at lower levels of the hierarchy. Create interest among their employees they monitor resulting pulling precious energy for your project. The real work needed to carry out your plans happen here. When they are committed to their role in achieving Change, projects can take up a considerable speed. However, the management agrees to such employee oriented approach, it will also ensure that they are not committed to their mission to mentored or fired.

Studies have shown that many companies, for example, Navistar International Corporation, which spectacularly been amended, it did not take external consultants, but by having a management study of the organizational context, company history, standard operating procedures and then building improvement teams to drive change where necessary. Thus, these results sufficiently testify to the importance of the role of the management teams in handling organizational change

managing change successfully -. How can CEOs achieve this

In? survey conducted by the American Productivity and Quality Centre, researchers indicate that this change is almost always met with resistance, there arises the need for a champion to drive change across the organization. More powerful and visible champion is, the more successful change program has the potential to be. In this direction, the research concluded that the leader of the organization, usually the CEO often the most effective media of vision and the need for changes across the organization. In fact, change projects in most best practices of institutions found to Everton, organized and managed by the CEO. Often it is not enough for the CEO to just send them a vision of labor. In order to ensure that the vision could mean actually, CEO will also play an important role in planning and implementing the change process. Active involvement of the CEO, the project underscores the importance of the same, so as to ensure the organization extensive support and commitment.

CEO perspective Often times, change is viewed as objectively measurable output. It could be a surge in sales figures, a new business unit or process reengineering. But what some CEOs may miss the transition phase. Till output will be visible and operations, go could be the change effort has been unsuccessful or worst not reached. The fact is, the transition phase, before the stage where the change will be visible not only tightening phase, but is also a phase where maximum change effort is required. This is the time when people adapt to new conditions, tune into new found responsibility, and sometimes act both old and new systems simultaneously. While this phase may not show any visible output, this is the phase where the maximum change is actually taking place. The CEO needs to empathize with their employees at this stage rather than worry about the visible result. The only hurdle they may face is that there is no limit for how long the transition phase will last before the change sets in and finally becomes visible.

Another hurdle for the CEO is to effectively handle pressure situations, where the Board may want to see how the change affects the profitability of quickly. This disregards the fact that change is always gradual and can eventually lead to relapse.

The third challenge, which is quite distinctive, is CEO runs often shorter transition cycle and middle management, and hence is not really as “connected” to the middle management that he can find. The reason is that for him, they are often represented to implement strategic objectives, but for middle management, real change effect sets in after the goal has been reached and a new set of circumstances occur. For it is the manager who has to deal with this change on a daily basis, can irregular amendment to make it part of the system. It requires time. Therefore, it is appropriate to extend the transition phase. This disconnect between the CEO and the management of change scenarios can pose a challenge to the CEO.


Focusing on the goal of Change Management


The dictionary defines a system as “… a structured process or set of related items”. As applied to businesses, effective management control is a perennial management tool that links facts together in an orderly fashion, so the manager can timely decisions.

Administrators will manage a number of variables every day, including

– High-level business objectives such as productivity and customer service levels

– the relationship of one department other

– The timely resolution of customer concerns

– Address variances expected performance targets

Organizations often undertake process improvement initiatives to achieve these objectives. When committing resources business process improvement initiatives, it is important to focus on the entire organization on the following ultimate goals and objectives

1) Reduce the amount of time it takes to change

large projects that extend over a long time are often frustrating process. The Project Manager will be sure to include milestones that can be effectively measured to ensure progress towards the ultimate goal and serve as a celebration of success. In addition, the change is expensive and most of the costs are time dependent. It is faster change process usually better for the organization.

2) Optimize investment in change

objective of Change Management is to increase business performance at the lowest possible cost, and not just implement changes for change’s sake. Effective Change Agents perform tasks with minimal disruption to daily activities and recognize when the cost of change of the potential benefits.

3) Maximize the performance change efforts

get as much as possible from changing experience. Set stretch goals and demand that managers meet or exceed them. Push your business the highest level of performance and favorable competitive position. Always remember, the competition is also trying to improve the performance of

4) Some constants in change

– All institutions change. by design or default

– Change can be planned and controlled; by you or for you

– How do you react to change is as important as what you change

– Resistance to change is normal, predictable and can be managed

When implementing business process improvement initiatives, it is always important to remember the ultimate goals plan and organize work assignments so they can be successfully performed in customer expectations and internal cost constraints. For these objectives expected outcome of the project will ensure success.


Best Practices in Change


There is a new year and you will find that change is sometimes needed to make the business process flow easier and run more competitive company than it has been in the past. You can make a smooth transition when a change needs to happen by following these best practices:

ease up pressure

Do not expect employees to adjust to the changes immediately. Sometimes approve changes are easier for some than others. There are always going to be learning curves and employees need to know that you are open to their questions, comments and feedback on the changes that are happening.

Make changes within the company

You need to help current employees to adapt to change more quickly, and make sure new employees understand immediately review and distribute content within the organization. You need to make sure that they know and understand what the changes are and why they are happening.

Communication of change at all levels

Employees do not want to hear about the changes through the grape vine. They want to hear about the changes from upper management – the CEO or immediate supervisor. They want to know why the changes are made and how it will affect them and their team members. They will be better to change if they hear it from upper management.

Screen Change it is Implemented

started to monitor changes as they are implemented. If the plan hits a snag, analyze and correct it quickly, before it becomes a negative impact on workers.

Recruit Help From Within

Employing individuals from within the company who are respected among his team. These workers are the ones you should train first make sure that they fully understand the changes, and then they set a positive example and guide and train other employees.

Make Benefit Applicable

Overview of the company’s goals, show how the change will help achieve these goals and show how these changes directly to the employees.

Make Change Desirable

Help employees understand the need for change by discussing issues with current methods thereof.

time to the right

Try not to roll out the changes in the times of the year is busy, or when there are other things going on, it has put companies under more stress.

Make it Rock-Sold

Make sure to change or changes you are making are rock-solid before you start to implement it. Go over them with a fine tooth comb to make sure everything is correct and in place to make changes.

provide early and consistent Communications

Your employees will resist change more when suddenly they have little time to adjust. Release information as soon as possible, then roll out changes step by step.

Change is not always easy, but it can be made easier when you make a plan and take the necessary measures to ensure that it goes smoothly.